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FAQ
Where can I find Rogue Confections products?
While we cannot guarantee availability at any particular store, selected clients include:
What is your shipping policy?
Click here for description of our shipping policy.
Do you ship to P.O. Boxes?
No, unfortunately we are unable to ship to P.O. Boxes.
What countries do you ship to?
We can currently only ship to addresses within the contiguous United States.
How much do you charge for shipping?
Shipping is calculated at checkout and depends on the total weight of your order, the distance to your destination, speed of shipping, and weather conditions that may require expedited shipping or cold packs.
Can I mix and match the chocolate disks?
Unfortunately, we cannot accomodate requests to mix and match patterns from different collections, or to eliminate or duplicate patterns from a collection in a regular order.
If you would like to create a custom collection of our patterns, you may do so as a custom order. Please see our custom order requirements .
Where is my order?
If you provide an email address when you order, you will receive an email on the evening that your package(s) ships. This email will contain the tracking number for the package(s).
Where are the chocolates made?
While our base chocolate is originally shipped from Belgium, it is molded into the final product at our manufacturer in Valley Stream, New York.
What is the shelf life of your products?
Rogue Confections’ chocolates will remain fresh for 6 months. Only Sweet Papers can last up to 12 months. Both the chocolates and the sweet papers should be stored in dark, dry places with temperatures under 75 degrees Fahrenheit.
Why is your chocolate so expensive?
We use the highest quality Belgian chocolate in all of our confections, which are individually handmade at our manufacturer in New York. The unique design process for the chocolates and sweet papers also requires a great amount of time and effort in order to create a final product of the highest quality.
Are these chocolates hand made?
Yes, our chocolates are all hand made by our manufacturer in Valley Stream, New York.
What is your base chocolate?
We use Callebaut, which is considered by many to be the finest Belgian chocolate.
What is your return policy?
If you are unsatisfied in any way with any of our chocolates or sweet papers, please contact us by phone or email and we will work with you to make sure that you are content with your Rogue experience.
Where did the name “Rogue Confections” come from?
Creator and CEO of Rogue Confections, Sherri Adler, chose to name her company Rogue Confections because she loved the idea of mixing the word rogue with traditional designs and creating beautiful, classic chocolates with a twist.
How do I place a wholesale order for my retail store?
Please contact Rogue Confections directly through phone or email for any inquiries about wholesale orders. Click here to see more about wholesale orders .
Do your products contain milk/dairy?
The milk chocolate and white chocolate do contain dairy, and although the dark chocolate does not contain dairy, it is manufactured on equipment that processes dairy. The sweet papers do not contain any dairy and are not produced on dairy equipment.
What allergens are contained in your products?
Our products are made in a facility that processes nuts and tree nuts.
Do you have any Kosher products?
Our chocolates are certified Star-K Kosher Dairy and our sweet papers are Star-K Kosher Parve (Click to see certificate).
Do you do wedding or party favors?
Yes, our chocolates make great favors and can be customized for your wedding, party, or event. Click here to read more about using our chocolates as favors.
Do you take special precautions when shipping to warmer climates, or during the summer months?
Click here to see our warm weather shipping policies.
What are sweet papers and what is the distinction between your sweet papers and cocoa butter transfer sheets?
Our Only Sweet Papers are 100% edible sugar paper with edible food coloring, whereas transfer sheets are colored cocoa butter designs with an acetate backing. Because we use a photographic printing process to create the image on our Only Sweet Papers, the details and vibrant color of each design are clear, whereas with transfer sheets, you may get dull or partial transfers.
Can you taste the sweet paper layer when it is applied to chocolates or cakes?
No, you cannot taste the sweet paper. Currently, there are other products on the market that utilize a design applied on a ¼ inch of sugar or fondant, which is very noticeable when bitten into. Our product is paper-thin and has no discernible taste to distract from the delicious chocolate or cake underneath.
Left: Rogue Confections Chocolate Disk with paper-thin Only Sweet Paper
Right: Competitor chocolate with ¼ inch fondant sheet on top of the chocolate
Is there a minimum that I need to purchase?
No, there is no minimum for regular retail purchases, only for custom and wholesale orders.
Do I need to set up an account in order to place an order?
No, you do not need to set up an account to place an order. When ordering, however, you will need to provide basic contact information so that your order can be processed and delivered.
How can I pay for an order?
You can pay for an order with American Express, Mastercard, or Visa.
What are your ingredients?
Ingredients for white chocolate: White chocolate (powdered whole milk, cocoa butter, soy lecithin, vanilla), Edible Decoration (tapioca starch, corn syrup solids, microcrystalline cellulose, sugar, water, glycerine, canola oil, polyglycerol esters, titanium dioxide, algin, potassium sorbate [preservative], citric acid, sodium bicarbonate), Color (water, glycerin, ethanol, yellow no. 5, red no. 3, blue no. 1). Contains milk, soy.
Ingredients for milk chocolate: Milk chocolate (sugar, cocoa butter, powdered whole milk, cocoa liquor, soy lecithin, vanilla), Edible Decoration (tapioca starch, corn syrup solids, microcrystalline cellulose, sugar, water, glycerine, canola oil, polyglycerol esters, titanium dioxide, algin, potassium sorbate [preservative], citric acid, sodium bicarbonate), Color (water, glycerin, ethanol, yellow no. 5, red no. 3, blue no. 1). Contains milk, soy.
Ingredients for dark chocolate: Semisweet chocolate (cocoa liquor, sugar, cocoa butter, soy lecithin, vanilla), Edible Decoration (tapioca starch, corn syrup solids, microcrystalline cellulose, sugar, water, glycerine, canola oil, polyglycerol esters, titanium dioxide, algin, potassium sorbate [preservative], citric acid, sodium bicarbonate), Color (water, glycerin, ethanol, yellow no. 5, red no. 3, blue no. 1). Contains soy.
Ingredients for Only Sweet Papers: Tapioca starch, corn syrup solids, microcrystalline cellulose, sugar, water, glycerine, canola oil, polyglycerol esters, titanium dioxide, algin, potassium sorbate [preservative], citric acid, sodium bicarbonate), Color (water, glycerin, ethanol, yellow no. 5, red no. 3, blue no. 1).